Industry body COAI has alleged that BSNL’s new app-based service for making calls is in violation to licence norms, but the telecom PSU has rebutted the charge.
The Fixed Mobile Telephony service, to be operational from April 2, will however attract monthly charge. “Under FMT, we have virtually turned fixed lines into mobiles. Now, BSNL customers will be able to seamlessly connect their fixed line phone and mobile phone through a BSNL mobile application,” BSNL CMD Anupam Shrivastava said after unveiling a range of modern services.
“We are working on tariff for this add-on service. It will be fixed charge on monthly basis for both pre-paid and post-paid customers. However, customers will have to pay call rates as per the network they use,” Shrivastava said.Referring to media reports on the service, COAI said, “The development depicted by these media reports is completely shocking and surprising as this App is completely against all regulatory and licensing principles. This app violated licence conditions, breaches existing interconnect agreement, poses grave security risks and violates Numbering plan…”
BSNL customers travelling abroad through the app will be able to connect their landlines through mobile and make calls through them without attracting heavy ISD charges.
BSNL had announced that it would launch the service on April 2. However, it is yet to start the Fixed Mobile Telephony service as it has not finalised tariffs for the new plan.”There is no violation of rules from these services. This kind of reaction from industry is obvious because BSNL is revamping its offerings for customers and no one in industry has been able to such innovative services,” BSNL Chairman and Managing Director Anupam Shrivastava said.He said that the company has not operationalised the service because it is in process of finalising tariff plan.”There is a turnaround at BSNL. We are gaining customers which is hitting private operators. We appreciate competition that is paving for innovative service for customers like FMT that we have launched,” Shrivastava said.
Cellular Operators Association of India (COAI) represents leading private telecom operators like Bharti Airtel, Vodafone, Idea Cellular, Reliance Jio Infocomm etc.