Delhi Mobile sellers association seems to have taken a strong step against HTC
DMSA ( Delhi Mobile Sellers Association ) has taken a drastic step against HTC and advised customers to purchase at their “Own Risk “.
Already HTC is facing lot of issues with low sales and this step seems to be a Final nail in the Coffin. Poster is guiding customers about HTC Service :
Due to non-availability of spare parts and poor service of HTC Mobiles, We suggest customers to buy them on their own responsibility, Mobile Sellers Association, Delhi
This was first noticed by Mayank Shivu who further twitted along with pictures of posters.
What Mobile Dealers have to say about this :
Smart Phone Gallery at Shakarpur said ” This issue started with the Gaffar Market which is known as the biggest grey market in Delhi and further added that HTC is reluctant in providing service at ground level. ”
Mobile Lounge, Another distributor stated that HTC is not providing customer support to the customers who are purchasing Mobiles Online as well as from Shop.
HTC Customer care reply :
there is no issue in service and spare part, this may be an attempt by rival brands to pull down the HTC.
What Consumers have to say :
After going through HTC India FB page realized that lot of customers have been complaining and mobiles are lying in SVC for more than a month even. The common problems faced by customers are heating and battery life.
Source : Twitter