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Design Issue in Apple Macbook Retina Display USC C Type Cable


2015, Apple released a New MacBook model with 12 inches retina Display. The model features an amazing display and Intel Core M processor, and the only existing MacBook that comes in three colors; Silver, Gold and Space Gray.

Ok, The main point : This model comes with a USB-C Type charge cable that appears to be faulty. What is the main issue with USB-C Charge Cable : Few USB-C Charge cables sppear to be faulty due to its design. As a result, sometimes you may face issues with charging when it is connected to a Power Adaptor with the faulty cable. Either your Macbook may not charge or may charge partially.

What Apple has to say about this :

A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue. As a result, your MacBook may not charge or only charge intermittently when it’s connected to a power adapter with an affected cable.

Apple will provide a new, redesigned USB-C charge cable, free of charge, to all eligible customers. This program also covers Apple USB-C charge cables that were sold as a standalone accessory.

For MacBook owners who provided a valid mailing address during the product registration process or Apple Online Store purchase, Apple will send you a new cable by the end of February 2016.

All other eligible MacBook owners should use the replacement process below to receive a new USB-C charge cable.

Identifying an affected cable

Affected cables have “Designed by Apple in California. Assembled in China.” stamped on them. New, redesigned cables include a serial number after that text. See images below.


Defective Cable


Replacement Cable

Replacement Process

Please choose one of the options below to receive a new USB-C charge cable. We will need your MacBook serial number to verify eligibility for this program. Learn how to find your serial number here.


Additional Information

This worldwide Apple program does not extend the standard warranty coverage of the MacBook.

If you believe you have paid for a replacement due to this issue, contact Apple regarding a refund.

The program covers the affected USB-C charge cables until June 8, 2018.

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