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Hold your purchase of iPad Pro – Ipad Pro freezes while charging

ipad Pro

The iPad Pro is Apple’s biggest iPad in terms of Display to date. Ultra fast and powerful, all thanks to A9X chip and 4GB of RAM.

However, story does not end here …… iPad becomes unresponsive after being charged overnight or a long extended period of time.

It has been just a few days since the launch of the gigantic iPad Pro and users have already started facing issues related to the  unresponsiveness of the device.

darkfire.shadows reported on Apple Support forum

Hello,

I got my iPad Wednesday, spent the evening getting it all setup.  Restored from back up, ensured everything was there, wiped my iPad air 2 (sold it), deleted it’s back up and went on with my normal routine.

At night it was down to 40% so I charged it and went to bed.  When I woke up it was “dead”.  It wouldn’t wake up.  I needed to perform a hard reset to get it to come to life.  Worked on it for a couple of hours and had to run an errand.  Plugged it back in as I was going to need a full charge later that day.  Came back to it, same thing.  Dead.  I needed to perform a hard reset to get it to turn on.

Used it more, then last night plugged it in and this morning, same thing.  I am thinking that there is an issue with this iPad.

I am now restoring it, since that it what online support recommended I try.  Just wondering if anyone else has had this issue?

Owing to the above mentioned fact, Buyers have decided to postpone purchases :

milleron wrote:

 It’s impossible to tell from the anecdotes given here how widespread this problem is. I’m hoping that users who are NOT having this problem will start to post their experiences, because without that information, it’s starting to feel like this bug is present in nearly all new iPad Pros, That seems very unlikely, though, as that would almost surely have led to a delay in the launch date. For a while here, therefore, please chime in with more results, both “I have the problem” and “I do NOT have the problem.” Until those are available, we who have not yet ordered our Pros will have little choice but to postpone our purchases

Possible Solutions provided by users :

  • performing a factory reset helps the iPad Pro to revive in its original state
  • reset settings and then force reset while plugged in. ( best solution )
  • another way to wake your device from frozen condition is to apply a cold reset. This can be achieved by pressing and holding the sleep/wake button along with the Home button. Simultaneously press the aforesaid keys for about 10 seconds until the Apple logo appears. This will revive your iPad Pro from an unresponsive position to its normal state.
  • Last option is to go to Apple SVC

What Apple support thinks :  The senior iOS advisor strongly feels that there will be another update.

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Rakesh Bhatia

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