Automated Remote Repair for Mobile Phones
Sounds funny, No, it is possible. Israel’s Cellebrite, subisdiary of Japan’s Sun Corp, a provider of mobile forensic software, expects a sharp boost in sales in the next two years after it launched a diagnostic tool that can fix smartphones remotely.
As explained by EVP Amir Lehr ” This diagonastic tool may doule the revenue in Retail stream within two years. “Cellphones are becoming a more critical part of our life,” he said, noting consumers are becoming more dependent on their smartphone, which in turn have become more complex”.
Cellebrite is unique in that it is cloud based and covers call centers, end users and repair labs. Many common problems, like batteries that drain too fast, sluggish response and poor audio or video quality, can be caused by poorly written applications or a mismatch of hardware and software.
The company sells its mobile retail technology to over 200 wireless carriers and retailers ranging from Verizon and Vodafone to PhoneHouse Netherlands. It has begun selling its diagnostics product to Cricket in the United States, Claro in Argentina and Orange in Luxemburg, among others.
Remote repair for mobile phones i not a new concept. Lot of companies are already doing it and i have witnessed this service by LG in Korea also.
Benefits of Remote Repair for Mobile Phones :
Low cost Repair
Save time and precious confidential Data
India today is selling around 100 mn Smartphones and this service if introduced in india, may be relief for Smartphone users. My personal experience has been very bad in Service Centers. This may be a big time relief for consumers.
Source : Reuters